Dazard Casino Terms and Conditions

Welcome to Dazard Casino. By accessing or using our website at dazard.com, you agree to be bound by these Terms and Conditions in their entirety. We encourage you to read this document carefully before registering an account or placing any bets. At Dazard, we are committed to providing a transparent, fair, and secure gaming environment for all players. These terms govern the relationship between you and us, Novatrix SRL, the licensed operator of this platform.

1. About Us and Our Licence

We are Novatrix SRL, a company registered in Costa Rica (company registration number 3-102-893958), with our registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica 30703. Our Dazard Casino platform operates under an E-gaming Licence No. 0000002 issued by the Tobique Gaming Commission. For alternative dispute resolution, we are registered with EGIS (egis.io) under the Tobique Gaming Commission framework. By using our services, you acknowledge and accept this regulatory framework.

2. Eligibility and Account Registration

To use our services at Dazard Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country listed in our policy.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You may only hold one account on our platform — duplicate accounts are strictly prohibited.
• You must not be on any self-exclusion list or be a problem gambler seeking assistance.

When you complete your Dazard login for the first time, you confirm that all information provided is truthful and accurate. We reserve the right to request identity verification (KYC) at any time, including before processing any withdrawal. Failure to complete KYC may result in account suspension or cancellation of pending withdrawals.

2.1 Restricted Countries

We do not permit real-money play from residents of the following jurisdictions: Afghanistan, Bahrain, Belarus, Belgium, Brazil, Bulgaria, China, Cuba, Cyprus, Estonia, Georgia, Gibraltar, Greece, Haiti, Iran, Iraq, Israel, Japan, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, El Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States of America, Venezuela, Yemen, and others as updated in our full restricted countries list. It is your responsibility to ensure that online gambling is lawful in your country before using our Dazard Casino platform.

3. Deposits and Withdrawals

At Dazard, we offer a wide range of deposit and withdrawal methods, including major credit and debit cards (Visa, Mastercard, Maestro), e-wallets (Skrill, Neteller, MiFinity, MuchBetter, Payz), prepaid solutions (Neosurf, Flexepin, Paysafecard), and cryptocurrency options (BTC, ETH, LTC, DOGE, USDT, XRP, BNB, ADA, TRX). All deposits are processed instantly and are fee-free on our end.

3.1 Deposit Conditions

• Minimum deposit is €20 (or equivalent), with exceptions: SIRU Mobile €5, Flexepin €10, Interac/iDebit C$30.
• Maximum deposit per transaction is €5,000.
• All deposits must be made from payment methods registered in your own name.
• We do not accept third-party payments under any circumstances.

3.2 Withdrawal Conditions

We aim to process all Dazard withdrawal requests within 24 hours of approval, subject to successful KYC verification. The following limits apply to all accounts:

• Daily limit: €2,000 (or currency equivalent)
• Weekly limit: €5,000 (or currency equivalent)
• Monthly limit: €20,000 (or currency equivalent)
• Minimum withdrawal: €20 fiat / €20-equivalent for crypto
• Progressive jackpot wins are paid in full and are excluded from standard limits.
• You must wager your deposits at least 3 times before requesting a withdrawal.

If we are unable to reach you by phone or email within two weeks of a pending withdrawal request, we reserve the right to lock your account and cancel the withdrawal in question.

4. Bonuses, Promotions and Bonus Codes

Our Dazard Casino bonus codes and promotions are subject to specific terms that apply alongside these general conditions. At Dazard Casino, we offer a comprehensive Welcome Pack of 375% + 325 Free Spins across four deposits, with a total value of up to €5,250. Use the Dazard casino promo code DZ150 on your first deposit for 150% up to €3,000 plus 150 Free Spins.

4.1 General Bonus Rules

• Standard wagering requirement: 40x (deposit + bonus amount or free spin winnings).
• Maximum bet while a bonus is active: €5 per spin or hand.
• Bonus validity period: 14 days from activation.
• Maximum bonus winnings: €10,000.
• Maximum winnings from no-deposit bonuses or free spins: €50.
• Bonuses are not available to residents of restricted bonus countries, including the USA, UK, Sweden, Spain, France, Netherlands, and others as specified.

We reserve the right to modify, suspend, or cancel any promotion at any time. Any attempt to abuse our bonus system — including collusion, arbitrage, or use of multiple accounts — will result in immediate account closure and forfeiture of any related winnings.

5. VIP Program and Loyalty Points

Our Dazard VIP Program features seven tiers: Lizard, Bear, Bull, Fox, Wolf, Whale, and Cheetah. You earn 1 CompPoint for every €20 wagered on slots or crypto games. CompPoints can be exchanged for real cash, subject to a 3x wagering requirement. Higher VIP tiers unlock personalised cashback, dedicated VIP managers, priority withdrawals, customised offers, and access to the Bonus Shop. We at Dazard Casino reserve the right to modify VIP tier thresholds and rewards at our discretion, with reasonable notice provided where possible.

6. Responsible Gaming

At Dazard, we take responsible gambling seriously. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, reality checks, and self-exclusion options. If you believe you may have a gambling problem, we strongly encourage you to contact our support team at support@dazard.com. You can also reach out to independent organisations such as GamCare, BeGambleAware, or Gambling Therapy for confidential support.

7. Fair Play and Security

We use industry-standard SSL encryption to protect your personal and financial data. Our games, provided by leading studios including Evolution Gaming, Pragmatic Play, NetEnt, Play'n GO, BGaming, and Endorphina, are regularly audited for fairness. At Dazard Casino, we operate a strict anti-fraud and anti-money-laundering policy. Any suspicious activity may result in account suspension pending investigation.

8. Intellectual Property

All content on our Dazard Casino platform — including logos, graphics, software, game content, and text — is the exclusive intellectual property of Novatrix SRL or its licensors. You may not reproduce, distribute, or exploit any content from our website without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we strive to maintain uninterrupted access to the Dazard online casino login and platform, we do not guarantee that our services will be error-free or available at all times. To the fullest extent permitted by law, we exclude all liability for losses arising from your use of our platform, including but not limited to loss of winnings due to technical failures or disconnection during gameplay.

10. Amendments and Governing Law

We reserve the right to update these Terms and Conditions at any time. We will notify registered users of material changes via email or on-site notification. Continued use of the Dazard platform following any update constitutes your acceptance of the revised terms. These Terms and Conditions are governed by the laws of Costa Rica and the regulatory framework of the Tobique Gaming Commission. For disputes, we offer ADR through EGIS at egis.io.

11. Contact Us

If you have any questions about these terms, our promotions, your account, or any aspect of our services, our support team is available 24/7 via live chat or by email at support@dazard.com. At Dazard Casino, we are committed to providing prompt, multilingual assistance in English, German, French, Danish, Norwegian, Spanish, Italian, Finnish, and Irish.