Dazard Casino Privacy Policy

At Dazard Casino, we are committed to safeguarding the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you access our services at dazard.com. We encourage you to read this document carefully before completing your Dazard casino login or registering a new account. By using our platform, you agree to the practices described herein.

1. Who We Are

We are Novatrix SRL, the operator of Dazard Casino, incorporated under the laws of Costa Rica (Company Registration No. 3-102-893958), with our registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica 30703. We operate under E-gaming Licence No. 0000002 issued by the Tobique Gaming Commission. As the data controller, we are responsible for ensuring that your personal information is processed in accordance with applicable privacy laws and our internal data protection standards.

2. Information We Collect

When you register an account, make a deposit, claim a Dazard casino bonus code, or interact with our customer support team, we may collect the following categories of personal data:

2.1 Personal Identification Data

• Full name, date of birth, and nationality
• Government-issued identification documents (passport, driver's licence, national ID)
• Residential address and proof of address documents
• Email address, phone number, and account credentials

2.2 Financial and Transactional Data

• Payment method details (card numbers, e-wallet IDs, cryptocurrency wallet addresses)
• Deposit and withdrawal history, including information related to Dazard withdrawal requests
• Transaction records, currency preferences, and bonus redemption activity

2.3 Technical and Usage Data

• IP address, device type, browser information, and operating system
• Session data, login timestamps, and navigation behaviour on our platform
• Information collected through cookies and similar tracking technologies
• Data generated through use of the Dazard casino app or Dazard app on mobile devices

2.4 Communications Data

• Records of live chat, email, and any other correspondence with our support team
• Feedback, complaints, and dispute resolution correspondence

3. How We Use Your Information

We use the personal data we collect for several legitimate purposes. At Dazard Casino, we process your information to:

• Verify your identity and complete our Know Your Customer (KYC) obligations before processing any Dazard withdrawal or approving account registration
• Provide access to our services, including Dazard slots, live casino games, and promotional offers such as the Dazard no deposit bonus or Dazard casino promo code campaigns
• Process deposits and withdrawals securely across all supported payment methods
• Communicate with you regarding account activity, security alerts, and promotional updates
• Comply with anti-money laundering (AML), responsible gambling, and regulatory requirements under our Tobique Gaming Commission licence
• Detect and prevent fraud, unauthorised account access, and other security threats
• Improve our platform, personalise your experience, and carry out analytics to enhance our Dazard online casino services

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations under the terms and conditions you accept at Dazard casino login or registration
• Legal obligation: We are required to process certain data to comply with applicable laws, including AML and gaming regulations
• Legitimate interests: We process data where necessary for fraud prevention, platform security, and service improvement
• Consent: Where required, we will seek your explicit consent before processing data for marketing or optional features

5. Cookies and Tracking Technologies

Our Dazard online casino uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse platform usage. When you access the site — whether through desktop, mobile, or the Dazard casino app — we may deploy the following types of cookies:

• Essential cookies: Required for basic site functionality, including session management and secure Dazard online casino login processes
• Performance cookies: Help us understand how players interact with our platform so we can improve performance
• Functional cookies: Remember your language, currency preferences, and display settings
• Marketing cookies: Used to deliver relevant promotional content, such as Dazard casino bonus codes or special offers, to you across partner networks

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in specific circumstances:

• Payment processors: To facilitate deposits and withdrawals, including fiat and cryptocurrency transactions
• Identity verification providers: To complete KYC checks as required by our licence obligations
• Game software providers: Including BGaming, Evolution Gaming, Pragmatic Play, NetEnt, Play'n GO, and others, who may process limited technical data to deliver gaming content
• Regulatory authorities: We may disclose data to the Tobique Gaming Commission or other relevant authorities when legally required
• Alternative Dispute Resolution: We work with EGIS (egis.io) under the Tobique Gaming Commission for dispute resolution, and relevant case data may be shared with them as necessary

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. In most cases, we retain account records for a minimum of five (5) years following account closure to comply with AML requirements. When retention is no longer necessary or lawful, we securely delete or anonymise your data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us at Dazard Casino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete information
• Right to erasure: You may request deletion of your data where we no longer have a legal basis to retain it
• Right to restrict processing: You may ask us to limit how we use your data in certain circumstances
• Right to data portability: You may request that we transfer your data to another provider in a structured, machine-readable format
• Right to object: You may object to processing based on our legitimate interests

To exercise any of these rights, please contact us at support@dazard.com. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law.

9. Security Measures

We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Our security infrastructure includes SSL encryption across all transactions, secure authentication protocols for the Dazard casino login process, and regular internal security assessments. While we take every reasonable precaution, no data transmission over the internet can be guaranteed as completely secure, and we encourage players to maintain strong, unique )^k]lW%yx2IE*qNUs for their accounts.

10. Responsible Gambling and Data Use

At Dazard Casino, we take responsible gambling seriously. We may use your account and behavioural data to identify patterns associated with problem gambling and to apply appropriate safeguards such as deposit limits, self-exclusion tools, or account restrictions. This processing is carried out in your interest and in compliance with our licensing obligations.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date and notify you through our platform or via email where appropriate. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our Dazard online casino following any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. Our support team is available 24/7 via live chat or by email at support@dazard.com. We are committed to addressing all privacy-related enquiries promptly and transparently.